Prepayment. Fees for service must be prepaid for the minimum order. Extended times for all rentals must be cleared with the chauffeur in advance and are subject to availability.

Cancellation. Cancellation. Cancellations are subject to penalties. If a cancellation is made within 20 days of the service (even if the reservation was made on that date) the minimum order will be charged in full. If a cancellation is made prior to 20 days before the service, a minimum fee of 50% of the total will be charged. (*If any booking is made with an affiliate vehicle the deposit is non refundable). Cancellation Policies are Subject to change. There is a NO CANCELLATION POLICY on Proms, Holidays, & New Year’s Eve due to a high demand.

Drive Time. Charges begin from the scheduled time of pickup and continue until the minimum order has been fulfilled or until the last drop off, whichever is greater. Return drive time is charged for services to other cities.